What is the best element to use to place raw form code in a page with?

[Sophiamp]

Hello,

I regularly place raw form code from ActiveCampaign on my sites built with pro, and lately have been finding that for some users the forms are not displaying on certain browsers. I am unable to replicate the issue myself, but I get enough emails from users informing it is an issue.

Usually I use ‘classic raw content’ element, but can you advise which element forms should work in? Eg. should they show up fine using either of the ‘raw content’ elements and/or the ‘content area’ element??

Or would it best to use a different element altogether.

Thanks,
Sophie

[marc_a]

Hi @SophiePeirce,

Thanks for reaching out.

I advise that place your shortcode in the Raw Content Element and also it is better if we could replicate the issue so that we can give you an idea on how to solve your issue.

Hope that helps.

Thank you.