Weird error causing Section elements html code not displayed

Support
#1

Hi,

I created footer columns with bullet point items and URL. The footer html was saved and front end site still parses the code right. I just cant create or edit it in the back end as I dont see it anymore.

it is not only footer html editing issue, error is shown on all sections I created.
xpro error|351x500

#2

Hi @VitaliKon,

Thanks for reaching out.
The error shown in the screenshot is due to the Re-Captcha code. This does not load on the Cornerstone, in the front end it is loading perfectly fine.

Thanks

#3

Where re-captcha code comes from to the backend if it just worked and stopped working in the middle of my content creation using cornerstone? I have done nothing to cause re-captcha enabled or disabled. I don even care about this functionality on my site as it sells nothing and no logins. pls further assist in root cause finding.

#4

I disabled contact form 7 plugin which was not in use on my site and no forms created with it. The error has disappeared but problem is not. Example. this ST headline suppose to have UL/LI class code visible to me, it doesnt exist in backend. Can you seriously look into it. I gave you site access. That needs solution today.

headlines t fixed. I still enable to see content I created in Section Edit field.

#6

Hi @VitaliKon,

As I said before, the previous problem is related to re-captcha; there might be the Contact Form 7 addons that were activated. When it comes to your current problem, it is not very clear what problem you are having. I have checked but didn’t find any headers in your Page Builder.
Can you please let us know more about it for further assistance?

Thanks

#8

Hi @VitaliKon,

The navigation you point out in the screenshot is set from the Appearance > Menus and that might be as a footer menu. I was trying to check that, but it seems that the previously given credentials are not working.
I would suggest you check the Appearance > Menus or you can also share the credentials for further assistance.

Thanks

#9

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