Dear Themeco
On updating Cornerstone, I appear to have lost my 1.) side scroll down bar and 2.) My 75% scroll down (then green UP button, to scroll straight back to the top of the page) button?
Both these can be seen on my OLD website URL www.ripaa.com.au
Please can you advise me on how to get both these scroll options back.
My new URL that shows both are missing is www.ripacareers and I will supply my login details in a SecureNote to follow.
Kind Regards,
Simon Davies
Hey Simon,
I deactivated all plugins except Cornerstone and the scrollbar showed up. This means that one of the plugins on your site is causing the issue.
Regarding the Scroll Top button, it’s regretfully a known issue that might be fixed in one of the succeeding theme updates.
Please stay tuned.
Thanks.
Dear Christian,
Thank you for your response and assistance.
The Plug-In that was making my scroll bar disappear was the X-Smooth Scroll plug-In.
Once deactivated, my website scroll function appeared as normal and I have deleted the X Theme Plug-In altogether.
This might be worth bringing to the attention of other staff members who have the same issue with other website owners.
Thank you again for your support and without it (and other staff members) I would have no website.
Cheers.
Simon Davies
You are most welcome, Simon.
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