What can we do to get this fixed
Thank you for writing in, you can follow some of our performance tips here.
Needless to say that the performance is a wide topic and it depends on many factors from the hosting service provider to how heavy content your site is.
In our end, we always do our best to have the best internal code of the theme for optimum performance. The rest is up to the techniques you can use which are mentioned in the link above.
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