Website not showing in full width

Support
#1

Hey

Three day ago, I was updating information on one of the sub sections of my website, I then saved and closed everything and took a break. When I came back I noticed that I have two white containers on the left and right hand side across the entire website.

I found some information about WPBakery in other thread, but I do not have this plugin.

I did not change anything in general settings of my website and I done the 4.9.8 update a while ago. The only plugin that I updated recently was ‘GDPR Cookie Consent’ but that was days ago. I tried purging the cache, I also made no changes to functions.php.

Thanks
Jack

#2

Hi Jack,

Thank you for reaching out to us. Can you please check for the following first:

  1. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

  2. Clear all caches including browser cache then deactivate your caching plugin and other optimization plugins. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

  3. Remove custom CSS, JavaScript and deactivate your child theme (if using) and switch to parent theme (take a complete backup first).

If it doesn’t work then try adding the following code in the Theme Options > CSS:

.page article .entry-content {
    padding: 0;
}

Don’t forget to clear all caches including your browser’s cache after adding the code. Let us know how this goes!

#3

Dear Nabeel

Adding extra code into my CSS fixed the issue immediately, I did not even have to clear cache.

Many Thanks
Jack

#4

Glad to hear that. :slight_smile:

#5

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