Website layout goes completely wrong after upgraded to X 5.2.5

Support
#22

Hi there,

Nope, we can’t access it with your provided credentials. And maybe it’s part of your account’s security.

Thanks!

#23

Hi @Rad

That’s strange. I didn’t change any security option. It should be default.

Will this issue be gone if I switch my website hosting service from CloudFlare to GoDaddy?

Thanks!

#24

Hi there,

Still not working, it’s probably generating new tokens for every login attempt.

CloudFlare is not a hosting, Godaddy is still your hosting provider. You just need to contact your hosting provider to remove your CloudFlare’s nameservers if you wish to disable the CF service from your site. There is no guarantee that after the issue will be fixed after removing CF from your site, but it’s part of troubleshooting to make sure we don’t see a cached version of your site. We need to eliminate possible causes one at a time until we find what’s really causing this issue.

Thanks!

#25

Hello There,

The CF credentials is still not working.

Could you please double check it?

Thanks.

#26

@RueNel

It seems the issue that I cannot edit my website using Cornerstone is related to WPML. After I disabled the plugin called “WPML Multilingual CMS”, the issue was gone. I was able to edit my website using Cornerstone.

Is this a compatibility issue between WPML and Cornerstone? How to fix it?

Thanks,
Chris

#27

Hello There,

Please update your WPML version to the latest one. You can check out the changelog here:
https://wpml.org/category/changelog/

Please let us know how it goes.

#28

@RueNel,

I replaced WPML with another multi language plugin. It looks like everything is OK now.

Thanks!

#29

Hey There,

We are just glad that you have figured it out a way to correct the said issue.
Thanks for letting us know!

Best Regards.

#30

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