Hey
The Text From the Mainpage of my Website https://gaertnerei-steckroth.de/ disappeared.
All plugins are up to date, so is Cornerstone and XTheme.
Can you help me with this Problem.
Thanks in Advance
Hi there,
It looks like you’ve updated Cornerstone but not X. Could you please update X as well to the latest version? Let us know if this resolves the issue. Thanks!
I just Checked and X should also be up to date.
Or am i missing something?
Hi there,
I have just checked your site and it seems that the text are now displaying. See screencase below. Please try to clear your site and browser cache.
Hey
The only Text that appears is the one that is made with Slider Revolution and the Headings.
Below every Heading was a Text, thats the thing im talking about.
Hi There @Steckroth
Upon further testing, I see some images are also missing on your slider.
https://gaertnerei-steckroth.de/wp-content/uploads/revslider/classic-carousel/blurflake4.png 404 not found
https://gaertnerei-steckroth.de/wp-content/uploads/revslider/classic-carousel/blurflake4.png 404 not found
If you don’t have any caching plugins installed, try disabling your 3rd party plugins and test this issue. If you need further assistance, provide us with your WordPress credentials in a secure note to check your issue.
Thanks!
Hey
Disabling the Plugins didnt do anything
Heres the Login Data so you can take a look.
Hey @Steckroth,
The given credentials does not work. Could you remember your site activity before and after updating?
Thanks.
I think i wrote the Wrong Password.
Can u get in using
Ok i remembered it,
The updated password is
Hey @Steckroth,
I have logged in now and upon checking, your home page has been edited outside of Cornerstone.
An update is unlikely to cause such an issue. Have you edited your page outside of Cornerstone or you have a third party plugin that could dynamically edit the content?
The solution to this would regretfully be to rebuild the page or restore a database backup before this issue happened.
Thanks.
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