Website Keeps Going Blank

[CEGTev]

Hi There,

Please can you assist me - my shop keeps going to a white screen and nothing is displaying, people are adding products to their cart and they are not showing in the cart.

www.best-buds.co.za

I reloaded a backup and still the next day its down again.

Please help its urgent.

[tristup]

Hi Tevan,

Unfortunately, we are not able to login into your website as the Login URL is also blank. It seems there might be some Fatal error which is the reason behind your issue, I would suggest you rename the Plugins one by one through the FTP and check if that resolves your issue.
If that does not resolve your issue, I would suggest you add the debug setup in the wp-config.php file to log the errors into the file name debug.log inside the wp-content folder.

// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );

// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );

// Disable display of errors and warnings 
define( 'WP_DEBUG_DISPLAY', false );
//SET PHP INI DISPLAY ERROR FALSE
@ini_set( 'display_errors', 0 );

Please find the video that will help you to edit wp-config.php and add the above code: https://www.youtube.com/watch?v=3SDPTafEM8o
Please let us know the errors logged into the debud.log file for further investigation.

Thanks