Hi there, any reason why our website is displaying so oddly despite everything being up to date?
Am I missing a bug? Havent checked in here in a while so might have.
Thats what it looks like in incognito mode and it only seems to display properly when I am logged into wordpress.
Hey @rabbler,
The issue is a result of incorrect website optimization. This is not caused by our theme. Please clear the cache of WP Rocket or any caching plugin in general then deactivate it. In case it doesn’t work, you might need to really deactivate optimization settings in the plugin and then clear the cache again and then deactivate. Please then clear your browser’s cache after this.
Please remember that if it’s a bug, we will also experience it in our test sites. The look of the website is a major part of our product and we will never release something with that result in your screenshot.
Please also activate the parent theme to see if your child theme is causing the issue.
If the issue persists, please try deactivating all third-party plugins because one of them might be causing the issue.
If those suggestions doesn’t help, please copy your site to a staging server and give us WP Admin and FTP access of the staging site so we could investigate without the risk of breaking your live site. We also need to test without third-party factors such as third-party plugins, optimizations and modifications.
Thanks.
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