Overnight, our website has seemed to lose its styling. This includes the navigation, and font styles, padding, etc on all other pages:
I’ve attached a screenshot of what the header/nav looked like previously.
I’ve noticed the Theme Co website has been down, and I’m trying to find a solution ASAP.
Your help is greatly appreciated!
Hello Jeffrey,
Thanks for writing to us.
I checked your site it seems that it is working fine at my end. It might be the cache issue at your end I would suggest you clear your browser cache and then check it again or you can check it in the private mode of the browser.
Please have a look at the given screenshot below.
If the issue still persists please let us know.
Thanks
Thanks for the response.
This issue is still occurring on our end. I’ve tried every browser, and reset the cache, but we are still seeing the website with an incorrect layout.
Please help!
Hello Jeffrey,
I can replicate the issue today. It seems that there might be an issue of plugin conflict or cache issue because of that JS/CSS are not working properly.
It seems that you are using the older version of the Pro theme (2.3.5 ). I would suggest you use the latest version of the theme.
I would suggest you troubleshoot with a few of the common issues before we investigate your settings.
If none of those work, It would be best if you could copying your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details
You can find the Secure Note button at the bottom of your posts
Thanks
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