Website Crashed. Update Failed. Please help! Thank you!

Hello!
During a routine plugging update of Cornerstone my we received an error.

[See screenshot below]

However once I refreshed the page it appears that the plugging updated.

[See screenshot below]

Should I be concerned?

I also received a similar error when updating the Revolution Slider PREVIOUS to attempting to update the Cornerstone plugging.

What should I do? Delete and reinstall Cornerstone THEN Revolution slider?
Will I lose all my info?

Please help I’m dead in the water.

Hi Michael,

Thanks for writing in! For Cornerstone plugin, you can simply delete it from your WordPress plugins section and all of your created content using Cornerstone will be safe in the database. Once you delete Cornerstone plugin, head over to X -> Validation section and wait for few seconds to install it automatically.

For Slider Revolution plugin, if you delete it from the plugins section, you may lose all of your sliders that you have created. You need to first export your slider backups and then you can delete and re-install your Slider Revolution plugin. Then you can import your sliders back. You can also refer to their documentation here (https://theme-fusion.com/documentation/avada/how-to/how-to-export-import-your-slider-revolution-sliders/).

Hope that helps.

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