We couldn’t check if this license was valid

I am getting “Uh oh, we couldn’t check if this license was valid” when I try to validate the license. This license was applied to temporary domain earlier but I am trying to validate for permanent domain now. Please help.

Thank you,

Hi Prami,

Thanks for reaching out.
There might be a few different reasons for this issue, I would suggest you troubleshoot the common issues related to the Product Validation.

  1. Location Issues
  2. Communication Error Messages

If none of the above helps, please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.


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