Warning: Cornerstone Element Orchestrator

Support
#1

Hey!

When accessing any of my websites built with X theme, I get a warning message on top of every page. You can check out “mapstomemories.com” as an example. The websites were working fine, but this error prevents me from going into /wp-admin.

The warning displayed is: Warning: Cornerstone_Element_Orchestrator::add | Failed to add element: asu.htm. Class ‘CSE_Asu.htm’ not found. in /home3/maccv24/public_html/mapstomemories.com/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220

And then, when trying to access /wp-admin: Warning: Cornerstone_Element_Orchestrator::add | Failed to add element: asu.htm. Class ‘CSE_Asu.htm’ not found. in /home3/maccv24/public_html/mapstomemories.com/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220

Warning: Cannot modify header information - headers already sent by (output started at /home3/maccv24/public_html/mapstomemories.com/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php:220) in /home3/maccv24/public_html/mapstomemories.com/wp-includes/pluggable.php on line 1210

I hope you can help, thanks!

#2

Hi There,

Could you please check with your hosting the provider that the PHP version in your website is greater or equal 5.6?

Regards!

#3

Hi Thai,

I just checked and the PHP version is indeed 5.6

I have been hacked. When I add /asu.htm to the URL of any of my websites, it takes me to a different page stating that I have been hacked. mapstomemories.com/asu.htm

Any idea on how to fix this?

Thanks

#4

Hi There,

In this case, you should contact this service: https://sucuri.net/.

Regards!