Visual Composer Loading Everything in 1 column

Support
#1

Hi,

I have a problem with WPbakey Visual Composer, for some reason yesterday it was working fine, but from nowhere when I reloaded the page I was working on it loaded everything stacked on one single column and not enabling any of the customization options on the front-end.

Since the change, I had to make was minor, I decided to try and do it on the back-end editor but any modification I try to make messes everything up. It is my homepage but I loaded other pages that were also edited with WPbakery Visual Composer and it did not work.

I have uninstalled and re-installed the plugin, and it did not work, I have also erased my browser´s cache but no luck.

Thanks in advance for all your help.

#2

Hello @RuhGlobalCommunicati,

Thanks for asking. :smiley:

Would you mind trying these general solutions.

  1. Ensure you are fully up to date. See our changelog.
  2. Clear all caches including browser cache then deactivate your caching plugins and other optimization plugins.
  3. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
  4. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
  5. Remove custom CSS, Javascript and templates.
  6. Reset your htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.
  7. Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

If nothing helps, please give us WP Admin and FTP access in a Secure Note.

Thanks.

1 Like
#3

Hi there,

I tried checking your site but I can’t seem to see the issue that you have mentioned.

For example the homepage, the sections that contain several column are displaying correctly:

Please also try clearing you cache and check the website again.

Thank you.

#4

Hi Jade thanks,but the issue is that It loads correctly but not inside the WPbakery front-end or back-end editor.

I need to make changes exactly to the home-page and I am not able to since any change I make messes everything up.

1 Like
#5

Hi There,

It is weird that all the VC elements (including Columns and Rows) on your homepage, when inspected (pencil icon) it showing a Content band configuration instead.

Please do a testing for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Is there a chance that you added a hard-coded markup (custom HTML, PHP, or JS) somewhere on the page and that messes the page up?

Please keep in mind that VC Frontend Editor is not fully compatible with X.

Let us know how it goes,
Cheers!

#6

Thanks, It was not a plugin conflict I tried to add a shortcode that didn´t work and that was doing it. I deleted it and it got fixed.

Thanks for your help.

This quote made me realize I had done that.

Thanks again.

#7

Glad it’s okay now, yes, any broken markup could cause display issues. Thanks for sharing!

#8

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