For some reason our Vimeo video’s are no longer displaying. I’m using the video element. Under player sources I have this: https://vimeo.com/237341801. All I get is a white screen. Any suggestions? Video is on the home page: https://natlvtn.org/
Hi There,
Could you please try the embed code instead?
If it still doesn’t work, please provide us with your admin account so we can take a closer look.
Thanks.
I am having this same issue! Please help.
I have the same issue also.
Hello @jaycole @webservant,
Thanks for asking. Have you tried out the solution mentioned above by my colleague? Can you please let us know the outcode? If you still face issues, please create a separate ticket and share website URL and other relevant details for us to take a closer look.
Thanks.
Thanks for getting back to us!
I just tried the solution from above but was not able to fix the issue. This may be a silly question, what is an outcode? Just so I can provide the proper information you need so this issue can be properly troubleshooted.
I would, but the code is cut off on the top and bottom and I’m not sure where you want me to plug this in.
Hi @webservant
Sorry for the confusion, what Prasant meant is the Embed Code. Please share us your embed code so we can test it on our end. Or give us a link to your Vimeo video.
@jaycole I just replied to your own thread.
Have a great day,
Cheers!
Thank you for the response, here is the vimeo link for you:
Hi There,
That video works on our end, please use the embed code and paste it into an Embedded Video element or Classic Embedded Video element.
<iframe src="https://player.vimeo.com/video/251065321" width="640" height="360" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>
You can follow the same solution we provided to Jaycole here.
Hope it helps,
Cheers!
I have placed the embed code here and unfortunately still get an issue with the video displaying on the website. Here is a screenshot on where I placed the embed code:
Hi There,
In that case, please create your own thread and provide us the site URL and login credentials on your own thread on a secure note, so we can take a closer look. You can not provide us a secure note here because the original poster will see it.
Thanks,
This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.