Dear forum, can you please help me!
I want to launch my site, but the vimeo player isn’t working on mobile pages.
On desktop it works perfect!
How can i fix this?
temp preview page is https://club.smartenhappy.nl/test/
Looking forward to your reply
Hello @Rudirick,
Thanks for posting in! Regretfully we cannot check your site because there is server error.
Please contact your hosting provider to resolve this issue.
That is strange everything is open.I tested it with people in other places. So it should work! May if you use vpn?
Hi @Rudirick,
I don’t use a VPN but I’m not sure with Ruenel. But it is not accessible from my end too. It could be security that blocks access from other countries. I recommend disabling that while we’re checking the main issue.
Thanks!
Dear Rad,
My hosting agency chacked all the connections!
See below there reply in dutch.
What they say it should be on your browser end, which is blokking the site!
If you got a other option please let me know? Like teamviewer???
What can i do to help?
Saterday the site need to be launched and the videos need to work on moblie!
May be try:
Thank you a lot for trying to become my hero 
Looking forward to your reply
Regads Rudirick
This is the letter of my provider:
Beste Rudirick,
De website is echt in orde. Bij verschillende collega’s hier getest en werkt naar behoren.
Het kan wel zijn dat er klanten zijn met een verouderde browserversie die de website niet kunnen opvragen.
Verouderde browserversies blokkeren wij uit veiligheidsoverwegingen.
Dat verklaart dan ook het feit dat je mobiel de website wel ziet en niet via een desktop.
De meldingen die je hebt gekregen dat ze de site niet zienen dienen hun browser te voorzien van een update en de website daarna opnieuw op te vragen.
Ik hoop je voldoende geïnformeerd te hebben.
Fijne dag gewenst.
Met vriendelijke groet,
Anke | mijndomein.nl Klantbeleving
Hello Rudirick,
We do not use VPN.
Our browsers are up to date as well.
You will have to check your site and your server. It may only allow access in the same country or some restrictions imposed by the hosting provider.
Regards.
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