Videos on Slider Revolution stopped working

[rxrbxr]

Hi there,

For some reason all the videos on the website using Slider Revolution stopped working.Only see the preview at the moment, and the videos are not starting.

Please assist.

Thanks.

[nico]

Hi @Gorbatsevich,

Thanks for writing in.

I could see that there is a script conflict in your browser console. You could try testing for plugin conflict and Script conflict.

You can do this by deactivating all third party plugins, removing js script in your custom JS, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Let us know how it goes!

Thanks.

[rxrbxr]

Disabled plugins, made sure that there is no errors. Still video does not play.

[mldarshana]

Hi There @Gorbatsevich

Upon testing, I can see the videos are playing now. Could you please try clearing your browser cache and re-test this issue again?

Here’s the screen-cast: https://screencast.com/t/F6glPH09zi

Also make sure that you’re using the latest version of your current browser that you’re testing. If you’re still having issues, please let us know the browser that you have tested with the version so that we can try to replicate this issue.

Thanks!

[rxrbxr]

Hello,

Edge and Firefox seem to work, but Chorme on several Windows machines does not play the Slider videos. Chrome is at the latest version 67.0.3396.99.

-Felix

[Alaa]

Hi Felix,

Please add this CSS code to (Theme Options > CSS):

.rs-background-video-layer[data-ytid] iframe {
    visibility: visible !important;
    opacity: 1 !important;
}

This should fix this issue on Chrome.
Thanks.

[rxrbxr]

Thanks. This makes it work for Chrome.
At the same time it removes seamless transition from video cover image to video on all browsers. Is there a way to get that back?

[ruenel]

Hey There,

You may want to update the code and use this instead:

.rs-background-video-layer[data-ytid] iframe {
    visibility: visible !important;
    opacity: 1 !important;
    transition: opacity 1.5s ease;
}

Hope this helps.

[rxrbxr]

This unfortunately did not help - still there is a sharp transition from the cover image to the video, with youtube play button popping up, and a rotating loading icon.

Before the problem appeared, the transition from cover image to video was seamless.

[rad]

Hi @Gorbatsevich,

It seems to be normal since it’s an iframe video. And the transition between the cover, play, and video is within the iframe only. It’s the same on older versions too (like in my installations). Perhaps you can provide a sample of a working copy? I could use that for comparison and trace what’s going on.

Thanks!

[rxrbxr]

Here is a working copy, of how it used to be before it stopped working:

YouTube Hero - Slider Revolution WordPress Builder

The transition from cover image to the video is completely seamless, without any buttons or loading indicators popping up.

[rad]

Hi @Gorbatsevich,

The video on that uses this URL https://www.youtube-nocookie.com/embed/8dTzy_N0Pn4?version=3&enablejsapi=1&html5=1&hd=1&wmode=opaque&showinfo=0&ref=0;;origin=https://revolution.themepunch.com;&controls=0&playsinline=1&start=6&end=100

And the height of the slider is shorter than the video itself, clipping out the other parts.

I’ll continue checking and will try other youtube videos. Maybe I can find something

Thanks!