Hi, so I have no idea how this has happened but I am using ConvertBox and embedding Spotlightr videos, 33 have appeared in a hidden div, can’t see how to get to it or how it could have happened??
Please help… thanks so much
Hi, so I have no idea how this has happened but I am using ConvertBox and embedding Spotlightr videos, 33 have appeared in a hidden div, can’t see how to get to it or how it could have happened??
Please help… thanks so much
Hi @wolfproductions,
Thanks for reaching out.
It seems that the embedded video has Autoplay option enabled, I would suggest you disable it and check if that resolves your problem or not. I would also request that you mention the section or div where you have embedded the video, for further investigation.
Thanks
Thanks Tristup,
This is the thing I haven’t added this intentionally and it will still be loading 33 videos in the background I think even if autoplay is off? When I play a video here… for example: https://grow-your-biz.com/growth/active-campaign/
A few seconds in it starts playing all the other videos
How do I find out where this code has been added please and why??
Totally confused by this. Thanks for your help
You are welcome to access the backend if needed using the link I left in the secure note
Don’t worry I have figured out the issue
Thanks, basically the player tool I am using SpotLightr enabled audio by default on autoplay videos, where as previously they were autoplay BUT you had to hit the rewind button for the video to start again WITH audio.
A number of these videos were embedded in ConvertBox Modals and I think the modals loading in the background but not being toggled were causing the audio to start across the site!
Does that make sense? Having turned autoplay off on all the videos that are embedded in modals using ConvertBox the problem seems to have gone away.
You’re welcome, does the problem make sense though?
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