Video Will Not Enlarge on iPad

Support
#1

Hello we have a site that has a few videos on them

When on an iPad pro, the video wont’ seem to enlarge.

When we go to an emulator, and we click on the enlarge button it says “Full Screen Not Available” Learn more

It seems to work fine on Phone and laptops

Thanks for your help!

#2

Hi There,

Thanks for writing in!
Can you please confirm how you have added the video.
Or you can send us your website URL so that we can have a look.

Thanks

#3

Yes i Am so sorry, they are done with a youtube Embed

I’ve added the URL in the secure note, sorry I meant to do that but forgot

#4

Hello There,

Thanks for providing the information. The fullscreen YouTube uses of its website, is not a “real fullscreen” feature. It just maximize the size of the video to the size of the webcontent. So unlike Vimeo (for example) you won’t get a real fullscreen without YouTube updating it’s webplayer (or you using the YouTube app). To resolve this, please make sure that your iOS and the Youtube app in your iPad Pro is up to date.

Hope this helps. Please let us know how it goes.

#5

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