Video progress not showing - MEJS Pro V2

Support
#1

Hi

Not sure what is happening here - I have added a V2 video element and trying to change the control colors as per the MEJS KB video.

For some reason the time current is not being displayed. Attached is a screen shot of the video in question - you can see the total load bar is visible however the time current which is a darker blue is not visible and the screen shot is taken half way through the video.

Your assistance would be appreciated.
Regards
Jeff

#2

Hey @Jefrf10,

The time will be removed if Advanced option is disabled and Autoplay is enabled (see Secure Note)

Hope that helps.

#3

Hi Christian

Thank you for your reply - however I don’t think I explained the problem well enough so I will try again.

On the video control I have unchecked all display and function controls.
In the control colors
Time progress is green
Time current is red

As the video is playing I thought a red bar (time current) would appear on top of the green bar (Time progress) to show progress of the video, however there is no progress bar visible when the video is playing.

The example I’m trying to follow is in the MESJ KB video time current bar is red at 12:18 into the video.

The problem is I don’t see the time current bar as the video is playing.

By the way I tried recreating another video element and it didn’t work either so I must be missing something.

I hope the above explains the situation a little clearer.
Regards
Jeff

#4

Hi there,

The time and audio control are hidden intentionally to create a minimal look. And this is also added to our issue tracker as a feature request (advance control). For the meantime, you may use video embed that uses their own video player, like the one in your screenshot.

Thanks!

#5

Hi Rad

Thanks for your reply however I must be missing something - on the video V2 element there is a “Embed” or “Player” video type.

I’m not requesting something new - I’m trying to configure the video element as per the MEJS KB partials video.

The MEJS KB example uses “Player” which is what I’m using on my site.

Shouldn’t the V2 Video element behave the same way as the KB article?

The video “Time Current” control is not displaying on my site.

Regards
Jeff

#6

Hello Jeff,

I have logged in and re examined the page. It turns out that you added a transparent color for the time progress > loaded and this is why it is not showing on the page.

I changed it to red and the time progress > loaded is now showing.

If you need anything else we can help you with, please let us know.

#7

Hi RueNel

Thankyou - however the “Tme Current” is not showing to indicate how much of the video is played.

#8

You’re welcome!
We’re glad we were able to help you out.

#9

Hi RueNel

The “Tme Current” is not showing to indicate how much of the video is played

To replicate this play the video twice. The only indication on the player is the “loaded” time progress.

I’m afraid this is still a problem.

#10

Hello There,

I have checked the site and I ended up adding this code:

span.mejs-time-current {
    transform: none !important;
}

The time current which is in red color is now showing.

#11

Hi RueNel

Thankyou - the video element is now working as per KB.

Hope you have a great day!

#12

You’re welcome!
We’re glad we were able to help you out.

#13

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