Video player poster in Chrome not disappearing

Support
#1

Hi there,

We have a self hosted video and have put it into the video player we have a couple of issues. (Pro & Wordpress are up to date).

  1. In Chrome the poster image doesn’t disappear after playing, instead it just stays there (Safari works fine)

  2. At different screen sizes a white line appears on the frame of the player. side/bottom/top depending on the current screen. I got rid of it with css by making the background color black, but is this a bug?

Please let us know

#2

Hi @lifehouseglobal,

Thanks for writing in!

  1. Look like the issue with the video format you have used, Please use MP4 or OGV format so that the issue won’t come in Chrome.

  2. Regarding the white line, it comes when the image gets resized. I can confirm this is a bug but can get rid off using the background color.

Thanks

#3

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