Video Header in Pro

Support
#1

I have a video header playing with a sticky menu. I have two sections, the second section having a transparent background right before the footer. On desktop and mobile, once I have scrolled to the transparent section the video header appears, and then the page jumps back to the top.

What am I doing wrong?

#2

The page for the website that this is happening to is http://blacktieblockparty.com/otw-nye-2019/

#3

Hi,

Thanks for writing in!

Do you mean when you click on the button?

You need to change href with the link to page instead of just #

Thanks

#4

No, Just when I’m scrolling, I’m not clicking any buttons.

#5

Hi There,

Thanks again for writing in!
I couldn’t reproduce the mentioned issue on my end.
Please check this screen cast video.

Can you please confirm if you have the issue in any particular browser or screen.

Thanks

#6

I’m looking on mobile devices - safari and chrome. Theres a jump when scrolling to the lower section and the header appears behind the text. Here’s what I’m seeing

The header showing at the bottom is not intentional.

#7

Hi Basanta, Did you see what I posted in regards to the jump that’s happening on Mobile. Also, it happening again on the desktop site as well…

#8

Hi,

Can you try the following.

  1. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

  2. Temporarily remove any JS or CSS code

if none of these helps please provide us your wordpress admin login in Secure Note

Thanks

#9

Secure note sent - thanks for any help! this is driving me nuts

#10

Hi,

The login provided doesn’t seem to work.

Please check again and let us know.

Thanks

#11

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