Video Controls Not Displaying Over Poster

Support
#1

Hi,

I have a page with a series of videos - YouTube and Vimeo. We are wanting to use the Player, rather than simple embedding, so that the video’s Poster can be fully controlled.

There seems to be an issue where the video controls do not display if the video is a Vimeo video. However, if it is a YouTube video, the controls do display.

Is this a known issue? More details in the secure note.

Thanks,
Christopher

#2

Hi Christopher,

Thanks for reaching out!

I didn’t encounter this issue but I was able to replicate your issue on my development area. I suspect this could be a bug and have reported it to the developers for investigation.

Thank you.

#4

Hi Marc,

Thanks for the quick reply. Is this a bug which you think may be corrected quickly?

Thanks,
Christopher

#5

Hi Christopher,

I suspect this is a bug and we don’t any ETA but rest assured that our developers will check about the said issue.

Thank you.

#6

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