Video background .mp4

Support
#1

Hi there, I am new to Xtheme and I am facing some problems. first of all, I would like to add video background to the end of my site. my website URL is

my video size is 18 mb and it’s .mp4, I tried to upload and add it but it never shows up. I would appreciate if you can help with solving the problem.

#2

Hi there,

I tried checking your site and there is a blue section that is empty and when I checked the code, there seems to be no video background set on that section.

Please add the background so that we can check it. Thank you.

#3

Hi Jade,

Thank you for your answer, the video is uploaded. I have re-uploaded it, however, it still doesn’t show. I have attached some images for your reference.

#4

Hi There,

Can you please post your login details in a secure note, so that we can have a look.
As per your screen the video URL and the fallback image is not set here.

Thanks

#5

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