Video background and Jetpack plugin

[rick4him]

We have a background video that plays on desktop on our homepage: https://hopestory.org . When I activate the Jetpack plugin the video background doesn’t play. Would appreciate any help.

[tristup]

Hi Rick,

Thanks for reaching out.
It is an ongoing issue in the Jetpack which has been already reported. As a temporary solution, You can add the following custom CSS to the Theme Options > CSS and to show the video.

.mejs-container.x-wp-video-shortcode
{
    position:unset !important;
}

Thanks

[rick4him]

@tristup

.mejs-container.x-wp-video-shortcode
{
    position:unset !important;
}

Thank worked - thank you!

[tristup]

Hi Rick,

Glad that it worked.

Thanks

[rick4him]

Hi, it looks like the video is no longer playing in the background on the home page. https://hopestory.org

[prakash_s]

Hello Rick,

In order to help you with your concern, we need to check your settings. I would request you, please share your details in a secure note. Please provide the following details meanwhile you must troubleshoot a few common issues before we investigate your settings.

• WordPress Login URL
• Admin level username and password

You can find the Secure Note button at the bottom of your posts

Thanks

[rick4him]

Thank you - I have created the secure note.

[ruenel]

Hello Rick,

Please remove the .x-wp-video-shortcode in the code so that it will be applied to background videos as well. The resulting code can be:

.mejs-container{
    position: unset !important;
}

Kindly let us know how it goes.