Dear Sir/Madam,
Greetings and thank you very much for your effort in developing. I have updated the theme X on 13th February, and since then myWooCommerce Checkout page does not work anymore. Please kindly let me know what was the issue.
It wents well in editing but when it comes to real check out it shows nothing as above
Also, previously, there was pictures, but now there is no picture showing the item
Hello Tianze,
Thanks for writing in! Just for future topics, self responding or bumping your post pushes it back in our Queue system so it takes longer to respond to.
Since you have installed a caching plugin W3 Total Cache, please clear your plugin cache before testing your site. This can cause the changes to not take place on the front end. It will eventually show up when the cache regenerates, but it’s not ideal if you’re looking to see your changes immediately. Caching plugins are best to turn on only when you’ve finished building the site.
If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WordPress Admin username / password
To know how to create a secure note, please check this out: https://theme.co/apex/forum/t/how-to-get-support/288
Regards.
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