Variations options available that should not be

[artisticdog]

I have many Variable products on our website that all work as they should.
I just created a new product with 3 different variables.
Normally as you select attributes for each variable, the attributes available for the remaining variations decrease. However for some reason this product still displays all attributes, allows you to select them and then returns an error message saying: "Sorry, no products matched your selection. Please choose a different combination."

What is going on? All of my other products will not allow me to select attributes that are not available but this one does.

https://ptwtools.com/product/sockets/
Drive: 3/8" Square Drive
Socket Type: Metric 6-Point
Socket Size: (4mm to 7mm should not be there for selection)
or
Drive: 1/4" Square Drive
Socket Type: Metric 6-Point
Socket Size: (15mm to 19mm should not be there for selection)

[rad]

Hi @artisticdog,

Thanks for reaching out.

It could be due to how variable products are created and there is no available for that combination. X theme has no integration with Woocommerce variation or any shop default features. I recommend contacting Woocommerce support for this issue, unfortunately, I can’t find anything from the front but please check this https://www.wpgarage.com/plugins/solution-to-woocommerce-error-sorry-no-products-matched-your-selection-please-choose-a-different-combination/. It’s usually due to combinations.

Thanks!