Validation Says Approved but Site Doesn't Update

Support
#1

Hi there!

This has happened more times than I can count, but whenever I migrate over a website and put in the validation code, it says “approved,” but then says it’s not validation. I’ll add a secured note for assistance, but I’m curious to know why this happens quite regularly.

Thanks!
Marc

#2

Hello Marc,

Thanks for writing to us.

I checked your site dashboard it seems that there was an issue with the cache, I went ahead and purge all the cache then added the license key, and now the site is validated. Please have a look at your site now.

Thanks

#3

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.