Hi
I got some problems when I try to do the validation. See the attached picture.
//Andreas
Hello Andreas,
Thanks for writing to us.
It might be an issue of plugin conflict, JS/CSS customization, cache issue or any browser extension that is stoping to validate the theme. I would suggest you troubleshoot with a few of the common issues before we investigate your settings.
If it doesn’t work for you, please share your details in a secure note. Please provide the following details
- WordPress Login URL
- Admin level username and password
You can find the Secure Note button at the bottom of your posts
Thanks
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Hey Andreas,
The credentials you’ve provided are incorrect. Please check and update us with the correct credentials.
Thanks.
Hi Andreas,
Thank you for the credentials, I am able to validate the site without an issue, it could be something on your end.
Your site’s PRO theme is validated now.
Cheers,
1 Like
Thanks!
Have a nice day!
//Andreas
We are delighted to assist you with this.
Have a nice day too.