Validation Not Working on Pro

[lostimagination]

Hello team,

After adding the key, it says validated but then upon refreshing it shows as not validated.

I checked this article and I am still having issues. https://theme.co/docs/problems-with-product-validation#location-issues

May I send over Wordpress credentials?

[tristup]

Hi @lostimagination,

Thanks for reaching out.
There might be a few different reasons for this issue, I would suggest you troubleshoot the common issues related to the Product Validation.

1. Location Issues
2. Communication Error Messages

If none of the above helps, please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Admin URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks