Validation issue on transfer

[sjr1917]

Transferred from a production localhost url to the live url. Changed my license url with you all. Validated… it took, but not!

[tristup]

Hi @sjr1917,

Thanks for reaching out.
There might be a few different reasons for this issue, I would suggest you troubleshoot the common issues are related to the Product Validation

1. Location Issues
2. Communication Error Messages

If none of the above helps, and you are still getting the issue on validation, please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

NOTE: I have checked the sites listed in your Themeco Account and found that the HTTP or HTTPS protocols are not added to those sites. If not added to the site you are talking about, please try once by adding the protocol.

Thanks