Validation isn't seeming to stick

Support
#1

I changed my URL on my Wordpress and then changed it on my Themeco account. I then re-input my license number to validate everything. It says, “congratulations…” but when the site reloads it ask for my license number again. I’ve tried a few times and gave it some time to just make sure everything had time to load but to no prevail. Now my site is live but I can’t do any edits through Cornerstone :frowning:

Is there something I am missing? How can I get the license to be recognized again for my new domain?

-Tommy

#2

HI Thomas,

Thanks for reaching out.

I suggest that you disable all your plugin first then re-validate your website. If it doesn’t help, please give us the following information in a Secure Note.

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts.

secure-note
secure-note1040×250 15.3 KB

Thank you.

#3

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