Validation error

Support
#1

Hi there,

I bought X May 1st , tried to validate multiple timers, on different devices, tried several tips that I found in the forum.
It keeps saying:

cURL error 7: Failed to connect to theme.co port 443: Connection refused

Can you help me? Thanx

Piet Mulder

#2

Hi There,

I believe you forgot to send the username for your login.
Please send us.

Thanks

#3

uername is muldercultuurhrm

#4

Hello @PietMulder,

Thanks for asking. :slight_smile:

Connection refused generally your site is unable to contact our server. Is your site behind a security firewall?

Please get in touch with you hosting provider and make sure that:

-Ensure my site can reach this domain: community.theme.co
-Ensure cURL is working, and allow_url_fopen is enabled.
-Ensure PHP is configured with the latest CA Root Certificates.

Thanks.

#5

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