Validating License

Support
#1

I’m getting an error when trying to validate my license code…

#2

Hi there,

Thanks for writing in.

It could be internal error or cURL related. I’ll be more happy to find what’s the root of this issue :slight_smile:

Would you mind providing us with login credentials so we can take a closer look? Please provide following information:

Set it as Secure Note

  • Link to your site
  • WordPress Admin username / password
  • Purchase key
  • FTP credentials

All the best!

#3

See secure note

#4

Hi There,

I have updated your X theme & Cornerstone plugin and then I was able to validate your site.

Thanks!

#5

Thank YOU!!

#9

OK… crisis averted. Cornerstone was missing, but after I navigated around my admin it automatically installed it, and everything is back to normal. THANK YOU!

#10

Glad we were able to help :slight_smile:

#11

One more little thing… I added some CSS to a page, and want to delete the code, but when I delete it using Cornerstone and save, it stays there. Not sure how to get it permanently deleted…

The page is TheGoddessMakeover.com/application

I need to remove all the CSS I added (Facebook pixel code).

Thanks

#12

Hi There,

I was able to remove the CSS from the page and save it.

The code ins´t there anymore.

Hope it helps

#13

Thank you!