Valid License is not Validating

[ICT73]

hi, i have a problem with license validation. The validation is successful but then resets to the status of not validated.

[tristup]

Hi @ICTn,

Thanks for reaching out.
Unfortunately, the mentioned website is not accessible and shows the DNS_PROBE_FINISHED_NXDOMAIN error. There are a few reason behind the issue, I would suggest you troubleshoot the common issues related to the Product Validation

1. Location Issues
2. Communication Error Messages

If that does not help, please check and let us know once the website is accessible to us.

Thanks

[ICT73]

the service is online
https://fabrica.network/wp-login.php

[tristup]

Hi @ICTn,

Unfortunately, it is still showing the same error. If you are using any IP restriction, please remove that temporarily to access the website.

Thanks

[ICT73]

try now, thanks

[tristup]

Hi @ICTn,

This time the Admin URL worked, and I went ahead and added the License and your site is now validated.

Thanks