Using a video file in the toggle on a modal

Support
#1

Hi, until recently I was able to attach a video file in the image field on a modal toggle and it worked fine. Recently it has stopped working (not sure exactly when, I just noticed). This is the page: https://new-unknown.com/projects-category/work/, the modals without an image loading are the ones that should be a video. I know the looper for those is working fine because if I just swap the video file for a static image it shows up. Is there a way I can get this working again?

Cheers,
Travis

#2

Hello Travis,

Thanks for posting in! Please be advised that you cannot use a video file link URL in the image field of the Toggle. It is not proper and most browsers will not render the video. It is best to use Animated GIF or Lottie files.

Best Regards.

#3

Thanks. Not sure why it was working for the last year or so and just recently stopped. Thought maybe there had been a change to how the toggle graphic was getting tagged in cornerstone. Nonetheless I managed to solve it by placing a video element underneath a transparent toggle :+1:

#4

Hi Travis,

Glad to know that you are able to resolve it.

Thanks

#5

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.