Username Change Request - Responsibility Change

[mplusrdesigns]

Good Evening!

I would like to request a change from username ConMin to mplusrdesigns as we are changing over responsibilities related to our account. Please let me know if you need any further information regarding this request.

Thanks!

[friech]

Hi There,

Username changed, please clear your browser’s cache if it does not reflect on your end.

Cheers!

[mplusrdesigns]

Hey there! Thanks for the reply on this…but will this change my username to login as well? Currently it does not recognize the username change as a valid credential.

[thai]

Hi There,

Could you please try changing your password then login again, since the username has been changed to mplusrdesigns successfully?

https://theme.co/apex/password/reset

Let us know how it goes!

[mplusrdesigns]

Thanks for the reply!

Unfortunately, I am still having to login using the ConMin username.

[christian]

We have forwarded this to the person managing the accounts for investigation. For now, please try clearing your browser’s cache and try logging in again with the new username. Please also try other browsers and also in incognito mode.

[christopher]

Hi, mplusrdesigns,

Would you please clear your browser cache or use another browser to log in? The problem is that the user information is stored on the browser local storage and it needs a complete cache purge to get the new information.

Thank you.