User Meta not working

[bill_hodgson]

I have an ACF field on the users data of hps_member_id. I’ve tried two ways to retrieve it, both return blank:

{{dc:user:meta key=“hps_member_id”}}
{{dc:acf:user_field field=“hps_member_id”}}

The value of the field is here: https://share.cleanshot.com/7j1GqCF0

Any ideas? Bill

[marc_a]

Hey Bill,

Thanks for reaching out!

In order for us to help with your concerns properly, we need to check your backend setup. That being said, please give us the following information in a Secure Note.

• WordPress Login URL
• Admin level username and password
• Page URL or Layout Builder Name

You can find the Secure Note button at the bottom of your posts.

Thank you.

[christian]

Hey Bill,

Your wp-admin doesn’t exist. Please provide the login URL.

[bill_hodgson]

wp-admin - dash not underscore sorry

[ruenel]

Hello Bill,

It displays the correct user info when I log in using the given credentials above.

Best Regards.