Usage of x-theme and x-pro and cornerstone in multisite

Support
#1

Hi there,
I was using x-theme in a multisite, now we have built a new sub-page with x-pro. The active cornerstone plugin was not working on this new site, so I have updated the plugin. After that, cornerstone is working any longer on the sub-page with x-theme. To fix that, I tried to switch this page to x-pro too. Result is a white page, I can not even reach the dashboard anymore, to switch back.
What can I do?

Thanks in advance
Jutta

#2

Hello Jutta,

If you are using X theme and you have updated Cornerstone to the latest version, please make sure that you update X as well as it will cause an incompatibility issue if only one of them is update. Please also make sure to clear your site’s cache after updating.

When before enabling Pro, please make sure that you disable Cornerstone as it will trigger an error if Cornerstone is still active on your site when Pro is active.

Let us know how it goes.

#3

Thank you Jae, the issue is solved

#4

Glad to hear it’s sorted, Jutta. Thanks for letting us know. :slight_smile:

#5

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