URL text showing in header

Support
#1

Hey guys, we’re seeing this site’s URL show up as text in the header: https://mssongfest.com/

Any idea where it’s coming from? It showed up after updated to the latest Pro version.

#2

Hello @SWWD,

Thanks for writing in! You are using a Child theme. It could be that a certain PHP code in the child theme or a template override in the child theme has been modified which has caused the issue. kindly switch to the parent theme to check on this. If you want us to investigate this issue, please provide us access to your WordPress dashboard. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
– Confirmation that we can access and make changes to your site

To know how to create a secure note, please check this out: How The Forum Works

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Best Regards.

#3

Hello @SWWD,

I have logged in to the site and investigated the issue. It is not coming from the Child theme or the Pro theme because it will also display if you are using another WordPress theme. It must have come from one of the active plugins installed on this. Kindly do a plugin test by deactivating the plugins one at a time.

Best Regards.

#4

@ruenel we found the plugin that caused the issue. It’s called PixelYourSite. The text is now gone, thanks for your help.

#5

You are most welcome, @SWWD.

#6

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