URL issue and 404 error

Hello, I had my wordpress site restored and some Pro pages are not working

These work:


These do not, I get a 404 error.


If I manually remove the /# from the URL it goes to the “Howdy! What would you like to launch?” page, where I can launch the pages which have the following urls


These do work with the /#


Can you help, please?

I have tried turning off plugins, resaving permalinks, renaming htaccess and then resaving permalinks, and none of these worked.


Hi @theapricot,

Have you tried setting the permalink setting to Post Name? If not, kindly try it.

If the issue persists, please provide us with the admin access to your site in a Secure Note:

I already had it saved as that. I’ve added a secure note. Thanks.

Hello @theapricot,

I have checked and it is working for me. Can you try another browser?

not what I was was talking about, but thanks for make the domain public, not!

Go into the Wordpress menu and click on Pro>Headers or Pro>Footers or Pro>Content or the rest of the menu.

Hi @theapricot,

I am really sorry for the inconvenience. I have deleted the screencast.

Yes, I did what you said and it loads perfectly. I ask another support and it is working for him too. Have you tried using another browser? Can you give us screencast inside a secure note so we can see the issue directly?

It’s all working now. Don’t know why it wasn’t before, as site wasn’t cached. Thanks for your time.

Glad it’s working now and you’re most welcome!

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