Url error 7 failed to connect

I thouhgt i was almost finished. I drop the Envato purchase code to unlock automatic updates, access to support, and Extensions but it says Uh oh, we couldn’t check if this license was valid. ‘Url error 7 failed to connect…’

Please help.

Hello Lisa,

Thanks for posting in! Are your trying to validate the X theme? ​To validate X properly, please do the following:
1] Please login to your account and assign the license (https://theme.co/apex/licenses). You need to assign the license to your site using this url: https://www.example.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
2] Go back to X > Overview again, and insert the license again.

And please review the changes that we made on how you are going to validated your X theme because we made a big change in the process. Please check it out here: https://theme.co/apex/forum/t/setup-product-validation/55

Hope this helps.

Thnx for your message. Im indeed trying to validate the X theme. I tried all the steps you said but it doesnt work.

Is it a problem that my url is a http:// and not https://?

No, the problem is mostly because that your hosting service provider blocks the access to our server for validation.

Kindly contact your hosting service provider and give them the link below to follow up:

Thank you.

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