URGENT - Update to Pro - Fatal Error

Hi, So Fatal Error here for a client immediately after updating to PRO. I haven’t had this happen with any of my previous conversions. I’ll attach the details in a secure note.

Hi Ken,

Sorry that you’re having that issue, are you trying to switch from X to PRO? If so, please deactivate the Cornerstone plugin first.

That plugin is built-in in PRO, which will cause a conflict if you have that active with PRO.

Remember to clear all your caching features (plugin, server-side, CDN, and browser’s cache) after updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

Hope it helps,
Cheers!

Worked great, thanks!

We are happy to help,

Cheers!

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