URGENT : Images link broken after migration and plugin issue

Support
#1

the web site : https://www.the-freaks.fr

Problem : Images link broken after migration on revolution slider, what can I do ?
And I can’t click install or activate plugin in pro settings

Best regards,

Lucas

#2

Hello Lucas,

I can see the slider with the images:

Can you clarify which image is missing?

You could try testing for a plugin conflict first. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time. If this doesn’t help, we might need to see your setup. Please share credentials inside a secure note.

#3

Yes now the main problem is that I can’t access to media library in revolution slider

and I realised that I can’t manage install activate plugin in pro (listing of your package of app in pro settings)

#4

Hey There,

I was able to do both after running a search and replace and clearing the cache/disabling it.

#5

Sorry but I can’t change or access the media library in revolution slider : https://www.the-freaks.fr/wp-admin/admin.php?page=revslider&view=slide&id=30

#6

Hello Lucas,

I have logged in and edited your slider. I added an image layer and I can insert an image using the media uploader.

And if you are referring to the dancing robots, you can’t really use the media uploader because this is a text layer. The image was inserted manually.

Hope this helps.

#7

Don’t understand still don’t work for me … nothing happen when I click on the blue empty images areas !
In my timeline I have only one layer ! can you upload any image you find in the slider please, I don’t see any changement

#8

Hey Lucas,

Are we talking about the slider you posted previously? This one: https://www.the-freaks.fr/wp-admin/admin.php?page=revslider&view=slide&id=303. I’m asking because it’s not composed of just 1 layer and I can use the Media Library. In fact, I’ve set an image and saved it.

You said

You need to double click or click on the add media button in the options panel like in the video. Please learn the new Slider Revolution usage here: https://www.themepunch.com/support-center/

Thanks.

#9

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