Urgent: Fatal Error All sites Just now

Same here…Themeco-Team, where are you?

regards,cy

Confirmed - fix worked for me too. Thank you. Will update once official patch has been released.

I have this issue across all sites.

Check your hosting provider’s service status. I am with Hosting.com and they have a reported issue affecting Cpanel sites.

They also own a lot of other hosting companies, so you might be effected by the same issue.

@mrdplusd You’re a hero - you’ve saved me (and I’m sure many in the community) a massive headache today.

It’s a shame this fix didn’t come from Themeco support! Or at least a reply / sticky announcement to assure us they’re working on it.

I must be honest; I don’t love the fact there is essentially a ‘kill switch’ that can break cornerstone remotely. I would prefer that any remote assets it needs to load aren’t capable of causing a critical error!

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@mrdplusd Thanks so much for the fix, saved a lot of time for me!

I am also astonished that something like this can just completely render all of cornerstone useless across all our websites…

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Worked for me

Thank you @mrdplusd!

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Use this quick fix until an official patch

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Me too,

Fix is above and in the Facebook group too.

mrdplusd Hero! Thank you.

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(…) Thanks for helping out folks!

cy.

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Our demo server is back up. We’ll add in the fix to Pro so this critical error never happens again.

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Do you have a timeline @charlie for this to be rolled out?

The demo server is already back up. You should be able to access Cornerstone

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The fix worked a couple hours ago, but not anymore?

yes same here the fix is not working anymore

Try clearing the Cornerstone cache in the Cornerstone settings. Does that help?

image

can’t acces, only cleared the casch via hosting, but doesn’t work

You can’t access the Cornerstone settings at /wp-admin/admin.php?page=cornerstone-dashboard ?

No, the same error occurs as soon as i click settings on my admin dasboard.