Urgent: Fatal Error All sites Just now

I have this issue across all sites.

Check your hosting provider’s service status. I am with Hosting.com and they have a reported issue affecting Cpanel sites.

They also own a lot of other hosting companies, so you might be effected by the same issue.

@mrdplusd You’re a hero - you’ve saved me (and I’m sure many in the community) a massive headache today.

It’s a shame this fix didn’t come from Themeco support! Or at least a reply / sticky announcement to assure us they’re working on it.

I must be honest; I don’t love the fact there is essentially a ‘kill switch’ that can break cornerstone remotely. I would prefer that any remote assets it needs to load aren’t capable of causing a critical error!

1 Like

@mrdplusd Thanks so much for the fix, saved a lot of time for me!

I am also astonished that something like this can just completely render all of cornerstone useless across all our websites…

1 Like

Worked for me

Thank you @mrdplusd!

1 Like

Use this quick fix until an official patch

2 Likes

Me too,

Fix is above and in the Facebook group too.

mrdplusd Hero! Thank you.

1 Like

(…) Thanks for helping out folks!

cy.

1 Like

Our demo server is back up. We’ll add in the fix to Pro so this critical error never happens again.

6 Likes

Do you have a timeline @charlie for this to be rolled out?

The demo server is already back up. You should be able to access Cornerstone

2 Likes

The fix worked a couple hours ago, but not anymore?

yes same here the fix is not working anymore

Try clearing the Cornerstone cache in the Cornerstone settings. Does that help?

image

can’t acces, only cleared the casch via hosting, but doesn’t work

You can’t access the Cornerstone settings at /wp-admin/admin.php?page=cornerstone-dashboard ?

No, the same error occurs as soon as i click settings on my admin dasboard.

If you had the fix from mrdplusd before, then the demo server being up shouldn’t have mattered. It sounds like you have a different issue @Rico, why don’t you create another forum topic for us to look at?

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.