Urgent - Cornerstone Update Fatal Error

[langleydesigngroup]

Hi there,
We recently updated Cornerstone which broke the website completely. Upon deactivating Cornerstone via FTP and then updating the theme to the current version (9.1.4), when I try to re-activate the newest version of Cornerstone (6.1.4.), it’s throwing a Fatal Error.

Fatal error : Uncaught Error: Call to undefined method ReflectionType::getName() in /home/tcl/public_html/wp-content/plugins/cornerstone/includes/classes/Util/IocContainer.php:55 Stack trace: #0 [internal function]: Themeco\Cornerstone\Util\IocContainer->Themeco\Cornerstone\Util{closure}(Object(ReflectionParameter)) #1 /home/tcl/public_html/wp-content/plugins/cornerstone/includes/classes/Util/IocContainer.php(63): array_map(Object(Closure), Array) #2 /home/tcl/public_html/wp-content/plugins/cornerstone/includes/classes/Plugin.php(111): Themeco\Cornerstone\Util\IocContainer->resolve(‘Themeco\Corners…’) #3 /home/tcl/public_html/wp-content/plugins/cornerstone/includes/classes/Plugin.php(100): Themeco\Cornerstone\Plugin->resolve(‘Themeco\Corners…’) #4 /home/tcl/public_html/wp-content/plugins/cornerstone/includes/classes/Plugin.php(66): Themeco\Cornerstone\Plugin->setup_services(‘preinit’) #5 /home/tcl/public_html/wp-content/plugins/cornerstone/includes/boot.php(21): Themeco\Cornerstone\Plugin->initialize(Array) #6 /home in /home/tcl/public_html/wp-content/plugins/cornerstone/includes/classes/Util/IocContainer.php on line 55

Please help?! The website is a mess right now without this working correctly. Thank you!

[ruenel]

Hello @langleydesigngroup,

Thanks for writing in! Please make sure that you are using the latest supported versions.

• X theme 9.1.4
• Cornerstone 6.1.4
• WP core 6.0
• PHP 7.4

You may also check out other plugins which maybe in conflict as well. You can do the following:

• Testing For Theme Related Issue
• Testing For Plugin Conflict
• Theme Update
• Child Theme
• Increasing Php Memory Limit
• Disabling Cache
• Disabling Cdn
• Permalinks
• Version Compatibility

If none of these are helping, please provide us access to the site so we can investigate further. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
​

To know how to create a secure note, please check this out: How The Forum Works

Best Regards.

[langleydesigngroup]

I switched my hosting provider and was able to change the PHP version and it fixed itself. Thanks for your quick response and help, but you can close this ticket. Thanks again!

[ruenel]

You are most welcome, @langleydesigngroup.