Help! Getting error trying to save my content and it’s time sensitive with the client. I’ve gone through all the troubleshooting, including deactivating plugins. Here’s the site:
I’ll add secure note with login details.
Hi @nathandutoit,
Thanks for reaching out. I can see the issue you’re referring to on your home page. It looks like a 500 error, and considering it takes a long time it’s probably the request timing out or hitting the max execution time of PHP.
I’ve been looking into it but still haven’t identified why it won’t save. I’ve made a new page called “Test Page”. Can you take a look at that one and see if it works for you? It’s a duplicate of your home page. Maybe we can assign that one as the Home Page instead since it’s saving which would be a quick way to get things working again.
Meanwhile, would you mind installing a plugin called WP Optimize? It would help us get a bit more info on the size of your database tables. I’m wondering if there are a large number of post revisions being stored and that is why it is struggling to save the original page.
Thanks @alexander. I’ve installed the WP Optimize plugin. Keeping the original home page up for now but I do see that the test page is saving fine.
Appreciate your help!
Nathan
Hey Nathan,
You are most welcome.
If there is anything else we can help you with, please do not hesitate to open another thread.
Cheers.
@ruenel - @alexander requested i install wp optimize for further action from themeco support. This ticket is still open.
Hello @nathandutoit,
After installing WP-Optimize plugin, please run it so that it can start optimizing your database and then compare the speed and the saving of all your pages.
Best Regards.
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