Urgent all site swept away

[BYC]

This morning I tried to enter Wordpress to complete some translations in WPML and more than 90% of the pages no longer exist !!!

In the past the database was corrupted by using some plugins but the pages survived, now everything is deleted!

How is it possible? What happened?

It is not possible to have such an unstable product

[rad]

Hi @BYC,

Thanks for reaching out.

What do you mean by deleted? But yes, I can see a blank page and when I tried to log in, I see a parking page. I recommend contacting your hosting provider for this.

Or is there another way to get into your site?

Thanks!

[BYC]

Hi Rad,

nice to hear from you.
Right now I’m trying to upload the backup file. As soon as I checked if it works I will reply you.

With gone I mean that most of the pages disappeared from WP dashboard!
Before I experienced corruption of database’s table by using third part plugin but now I was just working in Revolution slider slide and suddenly they were swept away.

I need to understand what happen, my client is complaining a lot for all the issues we had (for the plug in in problem we had to rebuild some pages twice).

thanks

Isacco

[rad]

Hi @BYC,

Our plugins and themes don’t have direct access to the database and they are only using the resources provided by Wordpress. Perhaps your 3d party plugin has malware or virus that still infecting your site? It’s the only thing I can think as this sounds to be repeating (automatic).

I recommend getting much information from your hosting provider including the security-related information.

Thanks!