Hello I ran into a never-ending circle spinning error after upgrading to Pro 4.2.3 It worked initially, in fact I have one browser window open with pro loaded and remains operational, however I can no longer access any pro pages. All plugins have been turned off, cache has been cleared. Any help?
Hello @jdreznes,
Thanks for writing to us.
I would request you to deactivate and delete the existing Pro and then re-install the updated version by downloading from your Themeco account dashboard.
If that does not help, please copy your live site to a staging server so we could troubleshoot freely without breaking your live site.
And give us access in the secure note including:
- WordPress Login URL (Staging Server)
- Admin level username and password (Staging Server)
- FTP Details (Staging Server)
You can find the Secure Note button at the bottom of your posts
Thanks
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