Upgrade to Pro 4.2.3 can no longer edit

Hello I ran into a never-ending circle spinning error after upgrading to Pro 4.2.3 It worked initially, in fact I have one browser window open with pro loaded and remains operational, however I can no longer access any pro pages. All plugins have been turned off, cache has been cleared. Any help?

Hello @jdreznes,

Thanks for writing to us.

I would request you to deactivate and delete the existing Pro and then re-install the updated version by downloading from your Themeco account dashboard.

If that does not help, please copy your live site to a staging server so we could troubleshoot freely without breaking your live site.
And give us access in the secure note including:

  • WordPress Login URL (Staging Server)
  • Admin level username and password (Staging Server)
  • FTP Details (Staging Server)

You can find the Secure Note button at the bottom of your posts


This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.