Hi, just updated the theme to the latest version on this site and strangely the background has disappeared below the fold on the OC’s
Also getting this error when trying to edit page:
How do I know where the conflict is coming from please? Thanks for your help
Hi @wolfproductions,
Thanks for reaching out.
There might be some different reasons behind your reason, I would like to suggest troubleshooting the following common issue to help us to recognize the reason.
1.Theme Related Issue
2.Plugin Conflict
3.Theme Update related issue
4.Child Theme Related issue ** if you have activated it.
5.CSS/JS Customization
6.Disabling Cache
7.Disabling CDN
8.Increasing PHP Memory Limit
9.Permalink
If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins, kindly consult with a developer or contact the plugin author.
Please note that we do not provide support for custom codes and 3rd party plugins unless you are subscribed to One service.
If none of the above helps, please provide login credentials for your site in a secure note to examine it further, including:
– WordPress Site URL & Login URL
– WordPress Admin username/password
To create a secure note, click the key icon underneath any of your posts.
NOTE: Please make sure that you are using the latest version of Pro, i.e. 6.5.8. If not, please update and check if that resolves your problem or not.
Thanks
Thank you Tristup, much appreciated
This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.
